Intercom
Senior Solutions Engineer- LATAM
$231K–$276K
NYC, Remote +2 · Remote · Senior · Full-time · Posted Aug 19, 2026
- Location
- NYC, Remote
San Francisco, California
San Francisco, CA, United States - Experience
- Minimum of 4 years in a technical sales role.
- Visa sponsorship
- Proof of eligibility to work in the United States is required.
About the job
Leads technical pre-sales discovery, demonstrations, and tailored proofs of concept for Fin, advising customers and relaying their needs to product and engineering teams.
What you'll do
- Lead technical discovery, solution reviews, presentations, and tailored Proofs of Concepts across the sales cycle.
- Handle RFPs and customer security questions, escalating complex issues when needed.
- Share customer feedback with Product and Engineering and improve Solutions Engineering processes and playbooks.
What they ask for
- Fluency in Portuguese and Spanish.
- At least 4 years of experience in a technical sales role managing C-level technical and business relationships.
- Strong technical discovery, value presentation, and customer communication skills.
- Proof of eligibility to work in the United States.
Nice to have
- Experience managing POCs, RFPs, and complex security questions.
- Experience collaborating with product and engineering teams to communicate customer feedback and influence product direction.
Pay
$231,100-$276,275 USD OTE salary for candidates within the San Francisco Bay Area or New York City
Tools
Fin
AI focus
Demonstrate and advise customers on Fin, an AI customer agent powered by the company's own AI models, and relay customer insights to inform AI-powered solutions.
Model-written summary · the original posting is authoritative