Intercom
Solutions Architect -Spanish Speaking
$191K–$228K
NYC, Remote +2 · Remote · Full-time · Posted Aug 20, 2026
- Location
- NYC, Remote
San Francisco, California
San Francisco, CA, United States - Experience
- Minimum 3 years in a technical sales role; no alternatives stated.
- Visa sponsorship
- Proof of eligibility to work in the United States is required.
About the job
The Solutions Architect advises customers throughout the sales cycle, designing and demonstrating tailored solutions using Fin’s AI customer-support agent.
What you'll do
- Lead technical discovery, value presentations, solution reviews, and tailored Proofs of Concepts.
- Handle RFPs and customer security questions, escalating complex issues as needed.
- Partner with Product and Engineering to share customer feedback and support product planning.
What they ask for
- At least 3 years of experience in a technical sales role managing C-level technical and business relationships.
- Strong technical acumen, including technical discovery and high-impact value presentations.
- Experience working with product and engineering teams to communicate customer feedback and influence product direction.
- Proof of eligibility to work in the United States.
Nice to have
- Familiarity with managing POCs, RFPs, and complex security questions.
- Willingness and ability to travel occasionally.
Pay
$190,800-$227,900 (OTE salary range; target includes sales incentive)
Tools
Fin
AI focus
Demonstrate and design customer solutions using Fin, an AI customer-support agent; partner with Product and Engineering on AI-powered solutions.
Model-written summary · the original posting is authoritative