InterImage
Mobile Wireless Technician (Clearance Required)
Arlington, Virginia · Full-time · Posted Jul 14, 2026
- Experience
- Three (3) or more years supporting enterprise mobile communications, wireless device management, desktop support, or a similar IT operations role.
- Education
- Bachelor's degree in Information Technology, Computer Science, or a related field, or equivalent combination of education, certifications, and professional experience (preferred, but not required).
About the job
Manages enterprise mobile devices and wireless services for a federal organization, providing technical support, lifecycle management, secure data handling, and asset accountability.
What you'll do
- Provision, configure, deploy, troubleshoot, and manage enterprise mobile devices and wireless service requests.
- Perform mobile data archival, secure device sanitization, and asset tracking in accordance with organizational policies.
- Document incidents, monitor wireless operations, report utilization trends, and coordinate repairs with vendors.
What they ask for
- Active Secret Security Clearance.
- Strong customer service, troubleshooting, analytical, communication, and problem-solving skills.
- Experience researching and resolving hardware, software, and mobile device issues.
- Ability to prioritize tasks, work independently, and communicate technical concepts to technical and non-technical users.
Nice to have
- Bachelor's degree in Information Technology, Computer Science, or a related field, or equivalent combination of education, certifications, and professional experience.
- Federal government or Department of Defense experience; experience with MDM platforms, Apple Business Manager, ServiceNow, enterprise asset management systems, or commercial wireless carriers.
Tools
AT&T, Verizon, T-Mobile, Apple Business Manager, Mobile Device Management (MDM), ServiceNow
Model-written summary · the original posting is authoritative