Intro
Expert Onboarding & Community Manager
$75K–$110K
Venice Beach, CA · Hybrid · Manager · Full-time · Posted Apr 24, 2025
- Experience
- 2+ years in community management, social media, or a customer success role.
About the job
Onboard experts to Intro, coordinate their social media launches, and build relationships that support community engagement and referrals.
What you'll do
- Guide experts through signup and onboarding, ensuring profiles are complete and launch-ready.
- Coordinate and schedule social media announcements and draft promotional assets.
- Strengthen expert relationships, encourage ongoing social posts, and identify referral opportunities.
What they ask for
- 2+ years of experience in community management, social media, or customer success.
- Experience coordinating social media content and engagement strategies.
- Exceptional interpersonal and communication skills, with the ability to build and maintain relationships.
- Ability to work in the office 3 days per week.
Nice to have
- Experience in a tech or online platform environment.
- Familiarity with CRM software.
Pay
$75K – $110K (base salary)
Tools
CRM software
Model-written summary · the original posting is authoritative