Intuit
Bilingual Seasonal TurboTax Community Tax Expert - Online Writing Role
Arizona, AZ · Full-time · Posted Sep 17, 2026
- Experience
- Minimum 2 years of recent tax preparation experience; additional business-return experience is a plus.
About the job
Provides written tax and technical support to TurboTax customers in the online Community so they can complete their tax returns.
What you'll do
- Answer customer tax and technical questions in writing in the online Community.
- Produce accurate written content quickly while meeting quality and productivity goals.
- Complete other projects using effective writing skills.
What they ask for
- Bilingual English/Spanish oral and written communication skills.
- Active EA Certification, CPA, or JD as a practicing attorney in taxation.
- At least 2 years of recent experience preparing federal individual Form 1040 and state income tax returns using professional tax software in a work environment.
- Ability to write clearly and concisely, interpret tax questions without seeing customers’ returns, and work a full-time schedule of 40 hours per week across five set days.
Nice to have
- Additional experience with business returns (1120, 1120S, 1065, 1041).
Pay
Bay Area California: USD $28.74 - $36.72 base salary; Southern California: USD $28.74 - $36.72 base salary; Colorado: USD $27.37 - $34.97 base salary; Hawaii: USD $28.74 - $36.72 base salary; Illinois: USD $27.37 - $34.97 base salary; Maine: USD $24.63 - $31.47 base salary; Maryland: USD $27.37 - $34.97 base salary; Massachusetts: USD $28.74 - $36.72 base salary; Minnesota: USD $24.63 - $31.47 base salary; New Jersey: USD $28.74 - $36.72 base salary; New York: USD $28.74 - $36.72 base salary; Ohio: USD $24.63 - $31.47 base salary; Vermont: USD $27.37 - $34.97 base salary; Virginia: USD $27.37 - $34.97 base salary; Washington: USD $28.74 - $36.72 base salary; Washington DC: USD $27.37 - $34.97 base salary
Tools
Form 1040, 1120, 1120S, 1065, 1041, Google Workspace
AI focus
Requires technical proficiency working with various AI models; no specific AI development work is stated.
Model-written summary · the original posting is authoritative