Intuit
Director, Product Management - Expert Management Platform
$255K–$388K
Mountain View, California +1 · Director · Full-time · Posted Jul 28, 2026
- Location
- Mountain View, California
San Diego, California - Experience
- 12+ years in a Product Management leadership role.
- Education
- BS or B.Tech degree, MBA preferred, or equivalent work experience.
About the job
Leads the product strategy and execution of Intuit’s Virtual Expert Management Platform and related tools, enabling AI-native workforce, expert operations, collaboration, and customer contact experiences.
What you'll do
- Set the platform’s long-term vision, product strategy, and roadmaps, and guide build/buy and configure/customize decisions.
- Lead and coach a geographically dispersed product management team and build strong cross-functional partnerships.
- Deliver large-scale platform outcomes for customers and the business, including AI-native expert and customer experiences.
What they ask for
- 12+ years designing and delivering world-class SaaS products in a Product Management leadership role.
- Experience with agentic AI, LLMs, and real-time orchestration systems in a consumer-facing environment.
- Deep expertise with large-scale SaaS/PaaS platforms, such as CRM, WFM, ERP, or CDP.
- Experience leading cross-functional teams to launch large-scale projects on time.
Nice to have
- MBA.
Pay
USD 286,500 - 387,500 base salary (Mountain View); USD 255,000- 345,000 base salary (San Diego, CA)
Tools
SaaS, PaaS, CRM, WFM, ERP, CDP, agentic AI, LLMs
AI focus
Leads the platform’s transformation toward AI-native, agentic customer and expert experiences, including workforce management and real-time orchestration.
Model-written summary · the original posting is authoritative