Intuit
Principal, Customer Intelligence
$207K–$280K
Mountain View, California +1 · Principal · Full-time · Posted Sep 15, 2026
- Location
- Mountain View, California
Atlanta, Georgia - Experience
- 8–12+ years.
About the job
Leads customer intelligence and strategy projects for QuickBooks, turning customer insights into recommendations, decisions, and measurable execution plans.
What you'll do
- Advise senior leaders, define strategic learning and measurement plans, and guide high-stakes decisions.
- Lead end-to-end strategy projects, synthesizing multiple insight sources into recommendations and execution paths.
- Build AI-native insight systems and tools, and embed customer intelligence in business planning and operating rhythms.
What they ask for
- 8–12+ years of experience in customer insights, strategy, analytics, management consulting, or a related field.
- Experience advising senior executives on complex, high-stakes decisions.
- Hands-on experience designing, executing, and analyzing insights projects end to end.
- Strong structured problem-solving, multi-method research, data analysis, business judgment, and stakeholder influence.
Nice to have
- Experience at a top-tier management consulting firm, or in corporate strategy or business operations.
- FinTech, SaaS, or small business software background, or first-hand experience working with small businesses or accountants.
Pay
Mountain View: $207,000 - $280,000 USD base salary
AI focus
Actively use AI to accelerate insights work; build AI-native approaches and tools to capture, analyze, connect, and deliver customer insights.
Model-written summary · the original posting is authoritative