Intuit
Seasonal TurboTax Community Tax Expert - Online Writing Role
Arizona, AZ · Full-time · Posted Sep 17, 2026
- Experience
- Minimum 2 years of recent experience preparing federal individual Form 1040 and state income tax returns in a work environment.
About the job
Provides written answers to TurboTax customers’ tax and technical questions in the online Community so they can complete their tax returns.
What you'll do
- Write accurate, high-quality responses to customer questions while meeting quality and productivity goals.
- Create other written content for various projects.
What they ask for
- Active EA Certification, CPA, or JD (practicing attorney in taxation).
- At least 2 years of recent professional experience preparing federal individual Form 1040 and state income tax returns using professional tax software.
- Clear, concise writing and excellent English spelling and grammar.
- Strong critical thinking, problem-solving, research, customer-question interpretation, and computer skills; able to work 40 hours per week across five set days.
Nice to have
- Additional experience with business returns (1120, 1120S, 1065, 1041).
Pay
USD 28.74 - 36.72 base salary (Bay Area California, Southern California, Hawaii, Massachusetts, New Jersey, New York, Washington); USD 27.37 - 34.97 base salary (Colorado, Illinois, Maryland, Vermont, Washington DC); USD 24.63 - 31.47 base salary (Minnesota, Ohio). Cash bonus and equity rewards are also mentioned, but no amounts are stated.
Tools
professional tax software, cloud-based applications, search engines, Google Workspace, AI models
AI focus
Use a variety of AI models as part of technical proficiency; no other AI work is stated.
Model-written summary · the original posting is authoritative