Intuit
Senior Partner Technical Support Engineer - Financial Data Connectivity
$148K–$200K
Mountain View, California · Senior · Full-time · Posted Oct 1, 2026
- Experience
- 5+ years in partner-facing customer and technical support.
- Education
- Bachelor's degree in Computer Science, Information Technology, or related technical field.
About the job
Leads partner technical support for Intuit’s financial data connections, resolving API and bank-feed issues, managing incidents, and improving partner support operations.
What you'll do
- Lead partner support and relationships, ensuring contracted support commitments are met and exceeded.
- Resolve complex connectivity issues and oversee incident, request, and event-monitoring processes.
- Improve support operations through automation and collaboration with product, platform, and customer success teams.
What they ask for
- Fluency in RESTful APIs and authentication protocols such as OAuth and OIDC.
- 5+ years in partner-facing customer and technical support.
- Experience building monitoring dashboards and tuning alerts.
- Bachelor's degree in Computer Science, Information Technology, or a related technical field.
Nice to have
- ITIL certification.
- Familiarity with financial data standards such as FDX, MISMO, and OFX.
Pay
Mountain View: USD 147,500 - 199,500 base salary
Tools
RESTful APIs, OAuth, OIDC, JSON, XML, Splunk, Grafana, SQL
AI focus
Use AI automation skills to automate repeatable tasks and scale support operations.
Model-written summary · the original posting is authoritative