Intuit
Staff Business Data Analyst – Network Headcount/Resource Planning (Consumer Group)
$151K–$204K
San Diego, California · Staff · Full-time · Posted Jul 16, 2026
- Experience
- 5+ years in capacity planning, workforce management, or labor modeling; 3+ years of program or project management.
About the job
Leads capacity and headcount planning for Intuit’s Consumer Group tax operations, building forecasting frameworks, KPIs, and scalable processes to balance customer experience, employee experience, and cost.
What you'll do
- Own headcount, hiring, and capacity planning; identify risks and coordinate mitigation across initiatives.
- Define KPI frameworks and lead impact assessments for product, skill, and channel launches, presenting findings to senior stakeholders.
- Build cross-functional resource plans, standardize reporting and processes, and mentor junior analysts.
What they ask for
- 5+ years in capacity planning, workforce management, or labor modeling, owning complex multi-stakeholder initiatives.
- 3+ years of program or project management, including cross-functional delivery in ambiguous environments.
- Advanced proficiency with Excel and SQL; working knowledge of big data tools and BI platforms.
- Ability to model capacity scenarios, define KPI frameworks, and communicate recommendations to senior leaders.
Nice to have
- Experience mentoring or developing junior analysts.
Pay
San Diego USD 151,000 - USD 204,000 (base salary)
Tools
Excel, SQL, Redshift, Spark, Tableau, Qlik, AI/GenAI, BI
AI focus
Uses AI/GenAI and BI tools to support initiative-level planning outcomes.
Model-written summary · the original posting is authoritative