Intuit
Staff Conversation Designer - AI Design Technologist
$173K–$255K
Mountain View, California +1 · Staff · Full-time · Posted Oct 14, 2026
- Location
- Mountain View, California
San Diego, California - Experience
- 8 years of design experience, including at least 4 years of conversation design experience and 1 year working on AI agentic platforms.
- Education
- Undergraduate degree required.
About the job
Designs, builds, trains, and evaluates customer-facing conversational AI experiences for QuickBooks, including chatbots and voice assistants.
What you'll do
- Set conversational product strategy and principles, and align cross-functional stakeholders.
- Build AI skills and golden datasets; conduct AI answer evaluations using LLM-as-a-judge models and human review.
- Improve customer experiences and business outcomes while delivering intuitive, transparent, and trustworthy AI features.
What they ask for
- At least 8 years of design experience, including 4 years in conversation design and 1 year working on AI agentic platforms.
- Experience building AI tools and analyzing qualitative data with AI to generate insights and recommendations.
- Knowledge of language modeling and machine learning frameworks, including NLUs, RAG, and Claude Code.
- Undergraduate degree required.
Nice to have
- Certifications in Interaction Design, HCI, Psychology, Computer Science, Prompt engineering, or a related field.
Pay
Mountain View: $188,500 - $255,000 USD base salary; San Diego, CA: $173,000- $234,000 USD base salary
Tools
Claude Code, NLUs, RAG, html, python, xml, regex
AI focus
Designs, trains, and evaluates conversational AI agents; creates golden datasets and AI tools; uses LLM-as-a-judge models and human-in-the-loop evaluation; integrates AI into design workflows.
Model-written summary · the original posting is authoritative