Intuit
Staff, Technical Account Manager: IDX Customer Success
$168K–$227K
Mountain View, California · Staff · Full-time · Posted Oct 9, 2026
- Experience
- 8+ years
- Education
- Bachelor's degree in Computer Science, Information Technology, Finance, or a related technical field.
About the job
Manages technical relationships with fintech partners, helping resolve API issues, improve data connectivity, and align partner needs with TurboTax product roadmaps.
What you'll do
- Serve as the primary technical contact for assigned fintech partners and provide proactive technical guidance.
- Prioritize partner API issues and coordinate with engineering and support teams to resolve them.
- Review partner KPIs, identify improvement opportunities, and communicate partner feedback to product teams.
What they ask for
- Bachelor's degree in Computer Science, Information Technology, Finance, or a related technical field.
- 8+ years of experience in technical account management, sales engineering, or a similar partner-facing technical role in the fintech industry.
- Strong understanding of financial technologies and APIs, system integrations, security, authentication, authorization, and consent protocols.
- Experience using Tableau, Splunk, or SQL for data analysis and troubleshooting.
Nice to have
- Master's degree and ITIL certifications.
- Fluency in RESTful APIs and authentication protocols (OAuth, OIDC); agile methods, software development lifecycles, or financial-services data standards.
Pay
USD $168,000 - $227,000 base salary
Tools
APIs, Tableau, Splunk, SQL, Salesforce, RESTful APIs, OAuth, OIDC
Model-written summary · the original posting is authoritative