Intuit
Staff Workforce Planning Analyst
$151K–$204K
San Diego, California · Staff · Full-time · Posted Oct 16, 2026
- Experience
- 8+ years in Capacity Planning or Labor Modeling and 8+ years in program/project management.
- Education
- BS in Computer Science, Information Systems, Statistics, Finance/Accounting, or equivalent practical experience.
About the job
Creates and optimizes global capacity, staffing, and hiring plans, using data and cross-functional partnerships to balance customer experience, employee experience, and cost.
What you'll do
- Develop headcount and hiring plans, manage capacity risks, and coordinate supply planning and hiring decisions.
- Forecast demand and analyze contact-center performance using historical data and key performance indicators.
- Support global roll-outs, planning-tool initiatives, process standardization, and staffing optimization.
What they ask for
- 8+ years of direct experience in Capacity Planning or Labor Modeling.
- 8+ years in program/project management.
- Experience utilizing Excel and SQL.
- BS in Computer Science, Information Systems, Statistics, Finance/Accounting, or equivalent practical experience.
Pay
USD 151,000 - 204,000 base salary (San Diego); USD 151,000- $204,000 base salary (San Diego, CA)
Tools
Excel, SQL
Model-written summary · the original posting is authoritative