IREN
Data Center Operations Lead
Childress, Texas · On site · Full-time · Posted Apr 6, 2026
- Experience
- 3–5 years in mission-critical, 24/7 data center operations or network operations center, including leadership, mentoring, and small-team shift-lead roles.
- Education
- Bachelor’s degree in a technical field or equivalent military/technical operations experience.
- Visa sponsorship
- Participates in E-Verify and submits Form I-9 information to the federal government to confirm U.S. work authorization.
About the job
Leads onsite, real-time incident response for data center IT, network, GPU cluster, and facility operations, coordinating shift teams and maintaining operational continuity.
What you'll do
- Triage and stabilize incidents, monitor alerts, validate ticket priority and routing, and escalate critical issues with evidence and recommended next steps.
- Coordinate smart-hands work and technician support; conduct shift handovers, maintain logs, and support initial root-cause assessment.
- Mentor shift analysts and identify recurring issues or workflow improvements.
What they ask for
- Expertise in incident management, including categorization, prioritization, triage, and stabilization.
- Skill monitoring GPU clusters, networks, and facility infrastructure and coordinating immediate responses.
- Proficiency with ITSM ticketing and initial root-cause assessment; experience coordinating onsite smart-hands support.
- Bachelor’s degree in a technical field or equivalent military/technical operations experience.
Tools
ITSM, GPU clusters
AI focus
The role supports operations for GPU clusters used in AI infrastructure, including monitoring, incident response, and coordination of support.
Model-written summary · the original posting is authoritative