Ironclad
Customer Account Executive
$144K–$200K
San Francisco · Hybrid · Full-time · Posted Sep 2, 2026
- Experience
- At least 2–5 years of new business sales or account management experience.
About the job
Manages customer accounts to drive expansion and retention, running sales cycles and coordinating with internal teams to grow customer value.
What you'll do
- Manage a book of business and identify expansion and retention opportunities.
- Run the sales process from discovery through negotiation and close.
- Maintain forecasts and pipeline records, and collaborate with Customer Success, Implementation, Support, and Product.
What they ask for
- At least 2–5 years of new business sales or account management experience.
- Experience sourcing and selling deals in the $25k-$250k ARR range and independently running a full sales cycle.
- Comfort with basic sales tools and internal systems to identify upsell and cross-sell opportunities.
- Excellent communication, follow-through, and commercial negotiation skills.
Nice to have
- B2B SaaS experience.
Pay
$144,000 - $200,000 USD OTE; $144K – $200K USD total pay (OTE)
Model-written summary · the original posting is authoritative