Jane Street
Unified Communications Engineer
New York, New York, United States · Full-time · Posted Dec 30, 2025
- Experience
- 7+ years
About the job
Maintains and improves Jane Street’s global voice, video, and collaboration infrastructure, including deployments, monitoring, troubleshooting, and integrations.
What you'll do
- Monitor voice and video systems, troubleshoot issues, and serve as an escalation point for users and technology teams.
- Deploy UC products and services and make global software and hardware configuration changes while minimizing downtime.
- Improve monitoring, tooling, documentation, standards, and capacity planning across UC infrastructure.
What they ask for
- 7+ years of in-depth experience configuring and supporting the Cisco UC and Collaboration Product Suite in a multi-cluster environment, including Cisco Unified Communications Manager versions 14+, Cisco Meeting Server, and Cisco Expressway.
- Excellent knowledge of SIP, including Session Border Controllers and PSTN SIP trunking; experience upgrading and maintaining Cisco UC products and supporting phones, softphones, and video conferencing endpoints.
- Knowledge of UC compliance products; experience with voice recording platforms and messaging archiving products.
- Knowledge of Cisco UC APIs and experience creating API automations using Python, PowerShell, or similar; experience integrating cloud conferencing with on-premise infrastructure and troubleshooting API-based integrations.
Tools
Cisco Unified Communications Manager, Cisco Meeting Server, Cisco Expressway, SIP, Python, PowerShell, Webex, Zoom
Model-written summary · the original posting is authoritative