Jefferson Health
Lead Patient Services Associate (Full-time) Jefferson Moss-Magee, Jenkintown
Montgomery County, PA · Full-time · Posted Oct 23, 2026
- Experience
- Minimum of 3 years patient-facing healthcare experience.
- Education
- HS Diploma or equivalent required.
About the job
Leads front-desk patient services at an outpatient practice, processing visits and supporting efficient operations while mentoring other Patient Services Associates.
What you'll do
- Process patient check-in, check-out, point-of-service activities, and appointment scheduling via EPIC; verify insurance, referrals, and demographic information.
- Mentor and train Patient Services Associates and assist with directing daily operations.
- Greet patients and visitors, maintain efficient patient flow, and escalate concerns as appropriate.
What they ask for
- High school diploma or equivalent.
- At least 3 years of patient-facing healthcare experience.
Tools
EPIC
Model-written summary · the original posting is authoritative