Jefferson Health
Manager - Training Team
Montgomery County, PA · Manager · Full-time · Posted Sep 3, 2026
- Experience
- 3 years leadership experience or 3 years Epic applications development, support, and maintenance, or 4 years progressive Information Services experience, with stated alternatives. Preferred: 5 years direct leadership responsibilities and 5 years Epic applications support and 7 years progressive experience in healthcare delivery Information Services.
- Education
- High School Diploma/GED. Preferred: Bachelor’s Degree or Master’s Degree in Computer Science or related Healthcare.
About the job
Leads teams responsible for developing, maintaining, and improving Jefferson Health’s Epic EHR and related applications, coordinating upgrades, technical standards, and operational support.
What you'll do
- Oversee Epic application support, design, configuration, enhancements, and upgrades.
- Guide analysts through mentorship, workload planning, and review of application designs and standards.
- Coordinate issue resolution and root-cause analysis with operational and technical teams to improve reliability and reduce risk.
What they ask for
- High School Diploma/GED.
- At least 3 years of leadership experience, or 3 years in Epic application development/support/maintenance, or 4 years of progressive Information Services experience (or a combination with direct healthcare industry experience).
- Experience with Epic-based large hospitals or integrated delivery networks (IDNs) and/or deep understanding of clinical or healthcare operations; program and large-scale project management and upgrade facilitation experience.
- EPIC Certification - Epic Systems Upon Hire.
Nice to have
- Bachelor’s or Master’s Degree in Computer Science or related Healthcare.
- Experience in Solutions Architecture; multiple certifications and proficiency badges.
Tools
Epic, Sherlock, Nova, Orion
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