Jefferson Health
Patient Services Associate I - Abington Plaza Medical Associates - Full-Time Days
Montgomery County, PA · Full-time · Posted Oct 21, 2026
About the job
Processes patient arrivals, departures, and appointments at an outpatient practice front desk while verifying information and supporting an efficient, courteous patient experience.
What you'll do
- Processes check-in/check-out, point-of-service activities, and appointment scheduling via EPIC.
- Greets and assists patients and visitors in person and by phone; helps maintain an efficient patient flow and escalates concerns as appropriate.
- Protects patient confidentiality and follows HIPAA and applicable regulatory requirements.
What they ask for
- Communicate courteously with patients and visitors.
- Support a positive experience for patients and visitors.
- Complete multiple tasks and work under pressure.
- Maintain confidentiality of patient information.
Tools
EPIC, HIPAA
Model-written summary · the original posting is authoritative