Jefferson Health
Patient Services Associate I - Internal Medicine of Abington - Full-Time Days
Montgomery County, PA · Full-time · Posted Sep 30, 2026
About the job
Provides front-desk patient services at an outpatient practice, handling arrivals, departures, insurance and referral verification, and appointment scheduling while supporting an efficient, courteous patient experience.
What you'll do
- Processes check-in and/or check-out, point-of-service activities, and appointment scheduling via EPIC.
- Greets and assists patients and visitors in person and by phone; maintains efficient patient flow and escalates concerns as appropriate.
- Protects patient confidentiality and follows HIPAA and applicable regulatory requirements.
What they ask for
- Must communicate courteously with patients and/or visitors.
- Willingness to provide and support a positive patient experience.
- Ability to complete multiple tasks and work under pressure.
- Ability to maintain confidentiality of patient information.
Tools
EPIC
Model-written summary · the original posting is authoritative