Jefferson Health
Patient Services Associate I - Lawndale Internal Medicine - Full-Time
Montgomery County, PA · Full-time · Posted Oct 13, 2026
About the job
Provides front-desk support at an outpatient practice by assisting patients with check-in, check-out, scheduling, and verification of insurance, referrals, and demographic information.
What you'll do
- Processes patient check-in and/or check-out, point-of-service activities, and appointment scheduling via EPIC.
- Greets and assists patients and visitors in person and by phone, helping maintain an efficient patient flow.
- Protects patient confidentiality and escalates patient or provider concerns as appropriate.
What they ask for
- Must communicate courteously with patients and/or visitors.
- Willingness to support a positive patient experience.
- Ability to complete multiple tasks and work under pressure.
- Ability to maintain confidentiality of patient information.
Tools
EPIC, HIPAA
Model-written summary · the original posting is authoritative