Jefferson Health
Patient Services Associate I - Neurosurgery - Bucks County - Full-Time Days
Bucks County, PA · Full-time · Posted Sep 22, 2026
About the job
Provides front-desk patient services at an outpatient neurosurgery practice, handling patient arrivals, departures, and scheduling while supporting a courteous and efficient visit experience.
What you'll do
- Processes check-in/check-out, point-of-service activities, and appointment scheduling via EPIC.
- Greets and assists patients and visitors in person and by phone; verifies insurance, referrals, and demographic information.
- Maintains efficient practice flow, escalates concerns as appropriate, and follows HIPAA privacy and security requirements.
What they ask for
- Able to communicate courteously with patients and visitors.
- Willingness to support a positive patient experience.
- Ability to complete multiple tasks and work under pressure.
- Ability to maintain confidentiality of patient information.
Tools
EPIC
Model-written summary · the original posting is authoritative