Jefferson Health
Patient Services Associate II - Otolaryngology - Cherry Hill, NJ (FT Days)
Camden County, NJ · Full-time · Posted Oct 16, 2026
- Experience
- No years specified; customer service and/or patient-facing healthcare experience preferred.
- Education
- High school diploma or equivalent required.
About the job
Supports patient visits in an otolaryngology practice by handling registration, scheduling, authorizations, and courteous patient service.
What you'll do
- Processes patient check-in/check-out, point-of-service activities, and appointment scheduling via EPIC.
- Obtains procedure pre-certifications or pre-authorizations and verifies insurance, referrals, and demographic information.
- Maintains efficient patient flow, addresses concerns appropriately, and interacts professionally with patients and visitors.
What they ask for
- High school diploma or equivalent.
Nice to have
- Customer service experience and/or patient-facing healthcare experience.
Pay
$17.00 to $21.89 Hourly (base salary)
Tools
EPIC
Model-written summary · the original posting is authoritative