Jefferson Health
Senior Software Engineer - ITSM Service Now Team
1100 Virginia Drive · Senior · Full-time · Posted Sep 29, 2026
- Experience
- 2-3 years in software development; alternatively, the education qualification lists High School Diploma/GED and 7 years preferred work experience. Preferred qualification also lists 7 years solving complex technical challenges and mentoring engineers.
- Education
- Bachelor’s Degree in Computer Science, Engineering, or related field, or High School Diploma/GED and 7 years preferred work experience.
About the job
Own technical direction and deliver scalable, secure software and ServiceNow integrations while mentoring engineers and improving engineering practices.
What you'll do
- Design and lead end-to-end implementation of medium-to-large features or services; document architectural decisions and trade-offs.
- Mentor less-senior engineers through code reviews and pairing, and partner with leadership on roadmaps and feasibility.
- Improve testing, deployment, observability, and incident-response practices.
What they ask for
- Bachelor’s Degree in Computer Science, Engineering, or related field, or High School Diploma/GED and 7 years preferred work experience.
- 2-3 years in software development, including distributed systems and cloud platforms.
- Proficiency in JavaScript and API development; understanding of architectural patterns and system design.
- Knowledge of REST API web integrations, ServiceNow spoke and store plugins, and playbooks.
Nice to have
- Master’s Degree in Computer Science, Engineering, or related field.
- Experience leading technical initiatives across teams; ServiceNow architecture/administration at scale; ITIL certification and Agile knowledge.
Tools
JavaScript, REST API, ServiceNow
Model-written summary · the original posting is authoritative