Jefferson Health
Specialty Pharm Rep- Fulfillment- KOP
Montgomery County, PA · Full-time · Posted Jul 21, 2026
- Experience
- 3+ years in a customer service role and 1+ years in a specialty pharmacy, hospital, health insurance company, benefits department, or related healthcare environment.
- Education
- High School Diploma or GED equivalent preferred; AS/BS degree preferred.
About the job
Supports specialty pharmacy patients by processing claims, coordinating refills and medication deliveries, addressing coverage and financial assistance, and assisting with prescription fulfillment under pharmacist supervision.
What you'll do
- Review and adjudicate claims, investigate coverage issues, and escalate prior authorization or other barriers as needed.
- Coordinate refills and deliveries, assess adherence needs, and escalate clinical concerns to the support team.
- Explain coverage and financial assistance options to patients, update records, and assist with prescription filling under pharmacist supervision.
What they ask for
- 3+ years experience in a customer service role.
- 1+ years experience in a specialty pharmacy, hospital, health insurance company, benefits department, or other related healthcare environment.
- Proficient in computers and Microsoft applications; type 35 wpm.
- Ability to communicate professionally with patients, physicians, payors, and clinical staff.
Nice to have
- High School Diploma or GED equivalent preferred; AS/BS degree preferred.
- Certified Pharmacy Technician (CPhT) preferred; experience with clinical software systems, Specialty Medications, and Medicare billing highly preferred.
Tools
Microsoft applications
Model-written summary · the original posting is authoritative