JetBrains
Customer Success Engineer - LATAM
$100K–$200K
Remote, United States +1 · Remote · Full-time · Posted Oct 9, 2026
- Location
- Remote, United States
United States - Experience
- Proven experience in a relevant customer-facing technical role; extensive experience in a related IT field. No years specified.
About the job
Serves as a technical advisor to LATAM customers, helping them adopt JetBrains products and services, achieve business outcomes, and grow their partnerships with JetBrains.
What you'll do
- Support customer adoption through technical guidance, including architecture discussions and overcoming adoption barriers.
- Manage technical relationships and collaborate with account teams on account strategies and expansion plans.
- Represent customer feedback to JetBrains teams and help evaluate product ideas and recommend enhancements.
What they ask for
- Proven experience in technical consulting, technical customer success, or another customer-facing technical role.
- Strong verbal and written communication skills in English and either Portuguese or Spanish.
- Extensive experience in software development, QA, IT, DevOps, ML, or a related IT field.
- Hands-on knowledge of AI/LLMs in software development.
Nice to have
- Experience working in or with large software development teams.
- Ability to travel approximately 25% of the time.
Pay
$100,000 — $200,000 USD (base salary per year)
Tools
AI/LLMs
AI focus
Requires hands-on knowledge of AI/LLMs in software development; no specific AI-building duties are stated.
Model-written summary · the original posting is authoritative