Joby Aviation
Aircraft Technical Support Engineer
$119K–$193K
Marina, CA · Full-time · Posted Oct 28, 2024
- Experience
- 5+ years of hands-on experience with mechanical or electromechanical systems in a test, production, MRO, or field-support environment.
- Education
- Bachelor's degree in mechanical, aerospace, or a related engineering field (or equivalent experience).
About the job
Supports aircraft launch, test, and fleet operations by triaging technical issues and coordinating investigation, repair, rework, and return to service.
What you'll do
- Triage fleet and test issues, lead or support root-cause investigations, and coordinate cross-functional resolution through return to service.
- Coordinate on-site repairs and rework, including tracking equipment progress, NCR disposition, and safety-of-flight clearance.
- Develop tools and workflows, including AI-driven approaches, to connect data, speed assessments, automate documentation, and identify trends.
What they ask for
- Bachelor's degree in mechanical, aerospace, or a related engineering field (or equivalent experience).
- 5+ years of hands-on experience with mechanical or electromechanical systems in a test, production, MRO, or field-support environment.
- Ability to independently triage and troubleshoot hardware issues in ambiguous or fast-moving environments.
- Ability and willingness to work on-site and travel on short notice, domestically and internationally; working knowledge of Jira, Confluence, and Smartsheet.
Nice to have
- Experience building and implementing new processes/workflows.
- Experience leveraging AI tools.
Pay
USD 118,700 - 192,800/yr (base salary)
Tools
Jira, Confluence, Smartsheet
AI focus
Develop and champion AI-driven tools to link data across platforms, accelerate initial assessments, automate documentation, and highlight technical debt and trends.
Model-written summary · the original posting is authoritative