JPMorgan Chase
ATM Deployment and Installation Team (DIT) - Transactions Analyst / 2nd shift
OH · Full-time · Posted Oct 9, 2026
About the job
Coordinates ATM and Teller Cash Recycler deployments, technician support, and troubleshooting to maintain device availability and resolve field issues.
What you'll do
- Manage ATM installations, replacements, and temporary moves, tracking milestones and site readiness.
- Coordinate with internal teams, vendors, and field technicians; support dispatches and guide installation and remote configuration.
- Troubleshoot deployment issues, document cases and project outcomes, and communicate status and escalations.
What they ask for
- Experience supporting technology-device deployment and configuration in a large enterprise environment.
- Working knowledge of ATM/TCR installation workflows and the roles involved.
- Ability to remotely guide technicians through installation and software load/configuration activities.
- Strong troubleshooting, multitasking, communication, documentation, and collaboration skills; comfort handling phone calls.
Nice to have
- Prior experience supporting ATM field technicians during installs and turn-ups.
- Familiarity with ATM monitoring/dispatch operations or coordinating Technology and Real Estate workstreams.
Model-written summary · the original posting is authoritative