JPMorgan Chase
Branch Operation Lead - Niagara Falls Military Rd (New Build) - Niagara Falls, NY
Niagara Falls, NY · Full-time · Posted Oct 11, 2026
- Experience
- 1+ years of retail banking experience; preferred: 6+ months of Associate Banker (Teller) experience.
- Education
- High school degree, GED, or foreign equivalent; preferred: college degree or military equivalent.
About the job
Leads daily branch operations while assisting clients with transactions, managing cash devices, and supporting compliance and service standards.
What you'll do
- Assist clients, manage lobby flow, schedule meetings, and introduce self-service banking options.
- Oversee branch operations, including cash vault and ATM management, and resolve client issues.
- Work with the Branch Manager to maintain loss control, compliance, audit readiness, and team awareness of policies and procedures.
What they ask for
- 1+ years of retail banking experience.
- High school degree, GED, or foreign equivalent.
- Ability to work branch hours, including weekends and evenings.
- Complete the Branch Operations Lead Training Program and travel as required for in-person training and meetings.
Nice to have
- 6+ months of Associate Banker (Teller) experience.
- College degree or military equivalent.
Pay
$22.98-$28.37 USD base salary
Tools
cash vault, ATM
Model-written summary · the original posting is authoritative