JPMorgan Chase
Branch Operations Lead - Akron Market - Akron, OH
Akron, OH · Full-time · Posted Oct 8, 2026
- Experience
- 1+ years of retail banking experience; 6+ months of Associate Banker (Teller) experience preferred.
- Education
- High school degree, GED, or foreign equivalent; college degree or military equivalent preferred.
About the job
Leads day-to-day branch operations and client service, ensuring accurate transactions and compliance with bank policies and controls.
What you'll do
- Assist clients with transactions, manage lobby flow, and introduce self-service options and relevant banking experts.
- Manage cash devices, including the cash vault and ATM, and resolve client issues.
- Support the Branch Manager with loss control, compliance, audits, and keeping the team informed about policies and procedures.
What they ask for
- Adhere to policies, procedures, and regulatory banking requirements while maintaining accuracy and organization.
- Demonstrate leadership, operational proficiency, and the ability to work collaboratively and educate the branch team.
- Have 1+ years of retail banking experience.
- Have a high school degree, GED, or foreign equivalent, and be able to work branch hours including weekends and evenings.
Nice to have
- 6+ months of Associate Banker (Teller) experience.
- College degree or military equivalent.
Model-written summary · the original posting is authoritative