JPMorgan Chase
Branch Operations Lead - Anacostia - Washington DC
Washington, DC · Full-time · Posted Oct 28, 2026
- Experience
- 1+ years of retail banking experience; preferred: 6+ months of Associate Banker (Teller) experience.
- Education
- High school degree, GED, or foreign equivalent.
About the job
Leads day-to-day branch operations, supports client transactions and service, and helps ensure compliance, loss control, and audit standards.
What you'll do
- Assist clients with transactions, lobby flow, appointments, and self-service banking options.
- Manage branch operations, including cash devices, and resolve client issues while following bank policies.
- Support the Branch Manager with compliance, loss control, audits, and keeping the team informed about procedures.
What they ask for
- 1+ years of retail banking experience.
- High school degree, GED, or foreign equivalent.
- Ability to work branch hours, including weekends and evenings, and travel as required for in-person training and meetings.
- Successfully complete the Branch Operations Lead Training Program before placement.
Nice to have
- 6+ months of Associate Banker (Teller) experience.
- College degree or military equivalent.
Pay
$28.75-$35.05 USD base salary
Model-written summary · the original posting is authoritative