JPMorgan Chase
Branch Operations Lead - Bellevue Eastgate Branch - Bellevue, WA (Mandarin and English Bilingual Preferred)
Bellevue, WA · Full-time · Posted Oct 19, 2026
- Experience
- 1+ years of retail banking experience; preferred: 6+ months of Associate Banker (Teller) experience.
- Education
- High school degree, GED, or foreign equivalent; preferred: college degree or military equivalent.
About the job
Leads branch operations and client service, handling transactions and cash devices while supporting compliance, loss control, audits, and team readiness.
What you'll do
- Assist clients with transactions, lobby flow, appointments, and self-service banking options.
- Manage branch operations, including cash vault and ATM devices, and resolve client issues in accordance with bank policies.
- Partner with the Branch Manager to support compliance, loss control, audits, and staff communication about policies and procedures.
What they ask for
- 1+ years of retail banking experience.
- High school degree, GED, or foreign equivalent.
- Ability to work branch hours, including weekends and evenings.
- Complete the Branch Operations Lead Training Program before placement and travel as required for in-person training and meetings.
Nice to have
- 6+ months of Associate Banker (Teller) experience; college degree or military equivalent.
- Mandarin and English bilingual.
Pay
$28.75-$35.05 USD base salary
Model-written summary · the original posting is authoritative