JPMorgan Chase
Branch Operations Lead - Bethlehem Fairview Ave (New Build) - Bethlehem, PA
Bethlehem, PA · Full-time · Posted Oct 8, 2026
- Experience
- 1+ years of retail banking experience; preferred: 6+ months of Associate Banker (Teller) experience.
- Education
- High school degree, GED, or foreign equivalent.
About the job
Leads daily branch operations and supports clients with banking transactions, service, and self-service options while maintaining compliance and operational controls.
What you'll do
- Manage cash devices and resolve client issues while following bank policies and procedures.
- Support the Branch Manager with loss control, compliance, audits, and keeping the branch team informed.
- Assist clients, manage lobby flow, build relationships, and introduce self-service options and relevant team experts.
What they ask for
- 1+ years of retail banking experience.
- High school degree, GED, or foreign equivalent.
- Ability to work branch hours, including weekends and evenings.
- Complete the Branch Operations Lead Training Program before placement and travel as required for in-person training and meetings.
Nice to have
- 6+ months of Associate Banker (Teller) experience.
- College degree or military equivalent.
Model-written summary · the original posting is authoritative