JPMorgan Chase
Branch Operations Lead - Boise & Meridian, Idaho
Meridian, ID · Full-time · Posted Oct 30, 2026
- Experience
- 1+ years of retail banking experience; preferred: 6+ months of Associate Banker (Teller) experience.
- Education
- High school degree, GED, or foreign equivalent; college degree or military equivalent preferred.
About the job
Leads branch operations and client service, ensuring accurate transactions, strong controls, compliance, and a welcoming banking experience.
What you'll do
- Assist clients with transactions, manage lobby flow, and introduce self-service options and specialized banking support.
- Oversee cash devices and daily branch operations, resolving client issues in line with bank policies and procedures.
- Partner with the Branch Manager to maintain loss control, compliance, audit readiness, and team awareness of policies and procedures.
What they ask for
- 1+ years of retail banking experience.
- High school degree, GED, or foreign equivalent.
- Ability to work branch hours, including weekends and evenings.
- Complete the Branch Operations Lead Training Program and travel as required for in-person training and meetings.
Nice to have
- 6+ months of Associate Banker (Teller) experience.
- College degree or military equivalent.
Model-written summary · the original posting is authoritative