JPMorgan Chase
Branch Operations Lead - Century City - Los Angeles, CA
Los Angeles, CA · Full-time · Posted Oct 7, 2026
- Experience
- 1+ years of retail banking experience; preferred: 6+ months of Associate Banker (Teller) experience.
- Education
- High school degree, GED, or foreign equivalent; college degree or military equivalent preferred.
About the job
Leads day-to-day branch operations and supports client transactions, service, and relationships while maintaining compliance, loss control, and audit standards.
What you'll do
- Assist clients with transactions, manage lobby flow, and introduce self-service options and relevant branch experts.
- Manage cash devices, including the cash vault and ATM, and resolve client issues in accordance with bank policies and procedures.
- Support the Branch Manager with branch operations, team updates, loss control, compliance, and audits.
What they ask for
- Adhere to policies, procedures, and regulatory banking requirements; maintain detail, organization, leadership, and transaction accuracy.
- Build client relationships, communicate effectively, and educate branch colleagues and partners.
- 1+ years of retail banking experience.
- High school degree, GED, or foreign equivalent; ability to work branch hours, including weekends and evenings.
Nice to have
- 6+ months of Associate Banker (Teller) experience.
- College degree or military equivalent.
Pay
$25.87-$35.05 USD base salary
Model-written summary · the original posting is authoritative