JPMorgan Chase
Branch Operations Lead - Chesterfield Branch - Chesterfield, MO
Chesterfield, MO · Full-time · Posted Oct 15, 2026
- Experience
- 1+ years of retail banking experience; 6+ months of Associate Banker (Teller) experience preferred.
- Education
- High school degree, GED, or foreign equivalent; college degree or military equivalent preferred.
About the job
Leads branch operations and client service, ensuring accurate transactions, compliance, and a welcoming banking experience.
What you'll do
- Manage cash devices, transactions, lobby flow, and client issues while following bank policies and procedures.
- Support the Branch Manager with loss control, compliance, audits, and branch operations; keep the team informed about policies and procedures.
- Build client relationships and introduce self-service options and relevant branch experts.
What they ask for
- Adhere to banking policies, procedures, and regulatory requirements; maintain accuracy and attention to detail.
- Demonstrate leadership, operational proficiency, and the ability to educate and collaborate with branch colleagues.
- 1+ years of retail banking experience.
- High school degree, GED, or foreign equivalent; ability to work branch hours, including weekends and evenings.
Nice to have
- 6+ months of Associate Banker (Teller) experience.
- College degree or military equivalent.
Model-written summary · the original posting is authoritative