JPMorgan Chase
Branch Operations Lead - Columbus Central East Market - Canal Winchester, OH
Canal Winchester, OH · Full-time · Posted Oct 27, 2026
- Experience
- 1+ years of retail banking experience; 6+ months of Associate Banker (Teller) experience preferred.
- Education
- High school degree, GED, or foreign equivalent; college degree or military equivalent preferred.
About the job
Leads branch operations and supports client service, transaction accuracy, compliance, and control standards in partnership with the Branch Manager.
What you'll do
- Assist clients with transactions, manage lobby flow, and introduce self-service options and relevant branch experts.
- Manage branch operations, including cash devices such as the cash vault and ATM, and resolve client issues.
- Support loss control, compliance, audits, and team communication about policies and procedures.
What they ask for
- Adhere to policies, procedures, and regulatory banking requirements; maintain attention to detail and organization.
- Demonstrate leadership, operational proficiency, accurate transaction handling, and collaborative teamwork.
- Have 1+ years of retail banking experience.
- Have a high school degree, GED, or foreign equivalent; be available for branch hours including weekends and evenings.
Nice to have
- Have 6+ months of Associate Banker (Teller) experience.
- Have a college degree or military equivalent.
Model-written summary · the original posting is authoritative