JPMorgan Chase
Branch Operations Lead - Columbus Central East Market - Sunbury, OH
Sunbury, OH · Full-time · Posted Sep 21, 2026
- Experience
- 1+ years of retail banking experience; alternatively, 6+ months of Associate Banker (Teller) experience is preferred.
- Education
- High school degree, GED, or foreign equivalent.
About the job
Leads daily branch operations while assisting clients with transactions, supporting the branch team, and ensuring compliance and strong controls.
What you'll do
- Assist clients with transactions, manage lobby flow, build relationships, and introduce self-service options.
- Manage cash devices, including the cash vault and ATM, and resolve client issues in accordance with bank policies.
- Support the Branch Manager with loss control, compliance, audits, and keeping the branch team informed about policies and procedures.
What they ask for
- Adhere to policies, procedures, and regulatory banking requirements; maintain accuracy and attention to detail.
- Demonstrate leadership, operational proficiency, teamwork, and the ability to educate branch colleagues and clients.
- Have 1+ years of retail banking experience.
- Have a high school degree, GED, or foreign equivalent; be able to work branch hours, including weekends and evenings.
Nice to have
- 6+ months of Associate Banker (Teller) experience.
- College degree or military equivalent.
Model-written summary · the original posting is authoritative