JPMorgan Chase
Branch Operations Lead - Cooper City Commons - Cooper City, FL
Cooper City, FL · Full-time · Posted Oct 16, 2026
- Experience
- 1+ years of retail banking experience.
- Education
- High school degree, GED, or foreign equivalent.
About the job
Leads day-to-day branch operations and client service, overseeing transactions and cash devices while supporting compliance, loss control, audits, and team readiness.
What you'll do
- Assist clients with transactions, manage lobby flow, build relationships, and introduce self-service options.
- Manage cash devices, including the cash vault and ATM, and resolve client issues in line with bank policies.
- Support the Branch Manager with operational reviews, loss control, compliance, audits, and keeping the team informed.
What they ask for
- Adhere to banking policies, procedures, and regulatory requirements while maintaining accuracy and attention to detail.
- Demonstrate leadership, operational proficiency, teamwork, and ability to educate branch colleagues and clients.
- Ability to work branch hours, including weekends and evenings, and travel as required for in-person training and meetings.
- Complete the Branch Operations Lead Training Program before placement.
Nice to have
- 6+ months of Associate Banker (Teller) experience.
- College degree or military equivalent.
Model-written summary · the original posting is authoritative