JPMorgan Chase
Branch Operations Lead - Greater Kansas Market - Wichita, KS
Wichita, KS · Full-time · Posted Oct 6, 2026
- Experience
- 1+ years of retail banking experience; preferred: 6+ months of Associate Banker (Teller) experience.
- Education
- High school degree, GED, or foreign equivalent.
About the job
Leads branch operations and supports client service, transaction accuracy, compliance, and loss control while helping clients use self-service banking options.
What you'll do
- Assist clients with transactions, manage lobby flow, schedule meetings, and resolve client issues.
- Manage cash devices, including the cash vault and ATM, and uphold operational, compliance, audit, and loss-control standards.
- Work with the Branch Manager to keep the team informed about policies and procedures and deliver a welcoming client experience.
What they ask for
- 1+ years of retail banking experience.
- High school degree, GED, or foreign equivalent.
- Ability to work branch hours, including weekends and evenings.
- Complete the Branch Operations Lead Training Program before placement and travel as required for in-person training and meetings.
Nice to have
- 6+ months of Associate Banker (Teller) experience.
- College degree or military equivalent.
Model-written summary · the original posting is authoritative