JPMorgan Chase
Branch Operations Lead - Hampton Roads Market - Williamsburg
VA · Full-time · Posted Oct 23, 2026
- Experience
- 1+ years of retail banking experience; preferred: 6+ months of Associate Banker (Teller) experience.
- Education
- High school degree, GED, or foreign equivalent. Preferred: college degree or military equivalent.
About the job
Leads branch operations while assisting clients with transactions, managing cash devices, supporting the branch team, and maintaining compliance and control standards.
What you'll do
- Assist clients with transactions, manage lobby flow, and introduce self-service options and relevant branch experts.
- Manage branch operations, including cash vault and ATM devices, and resolve client issues in accordance with bank policies.
- Support the Branch Manager with loss control, compliance, audits, and keeping the branch team informed about policies and procedures.
What they ask for
- Adhere to policies, procedures, and regulatory banking requirements while maintaining accuracy and attention to detail.
- Demonstrate leadership, operational proficiency, and the ability to work collaboratively and educate branch colleagues.
- Have 1+ years of retail banking experience.
- Have a high school degree, GED, or foreign equivalent; be available to work branch hours, including weekends and evenings.
Nice to have
- 6+ months of Associate Banker (Teller) experience.
- A college degree or military equivalent.
Model-written summary · the original posting is authoritative