JPMorgan Chase
Branch Operations Lead - Hayden (New Build) - Hayden Lake, ID
Spokane, WA · Full-time · Posted Oct 26, 2026
- Experience
- 1+ years of retail banking experience; 6+ months of Associate Banker (Teller) experience preferred.
- Education
- High school degree, GED, or foreign equivalent; college degree or military equivalent preferred.
About the job
Leads daily branch operations, supports clients with transactions and self-service banking, and helps maintain compliance, loss control, and a positive branch experience.
What you'll do
- Manage branch operations, including cash devices, client issues, and transaction accuracy.
- Support client service by assisting with transactions, managing lobby flow, scheduling meetings, and introducing self-service options.
- Partner with the Branch Manager to maintain compliance, loss control, audit readiness, and team awareness of policies and procedures.
What they ask for
- At least 1 year of retail banking experience.
- High school degree, GED, or foreign equivalent.
- Ability to work branch hours, including weekends and evenings.
- Complete the Branch Operations Lead Training Program and travel as required for in-person training and meetings.
Nice to have
- At least 6 months of Associate Banker (Teller) experience.
- College degree or military equivalent.
Pay
USD 22.98-$28.37 base salary
Model-written summary · the original posting is authoritative