JPMorgan Chase
Branch Operations Lead-Johns and 10 Mile- South Lyon, MI
South Lyon, MI · Full-time · Posted Oct 6, 2026
- Experience
- 1+ years of retail banking experience; preferred: 6+ months of Associate Banker (Teller) experience.
- Education
- High school degree, GED, or foreign equivalent; preferred: college degree or military equivalent.
About the job
Leads daily branch operations and supports clients with transactions, service, and self-service banking while maintaining compliance and control standards.
What you'll do
- Manage branch operations, cash devices, client issues, lobby flow, and appointments.
- Support the Branch Manager in maintaining loss control, compliance, audit readiness, and team awareness of policies and procedures.
- Build client relationships, assist with transactions, and introduce self-service options and specialist support.
What they ask for
- At least 1 year of retail banking experience.
- High school degree, GED, or foreign equivalent.
- Ability to work branch hours, including weekends and evenings, and travel as required for in-person training and meetings.
- Must successfully complete the Branch Operations Lead Training Program before placement.
Nice to have
- At least 6 months of Associate Banker (Teller) experience.
- College degree or military equivalent.
Model-written summary · the original posting is authoritative