JPMorgan Chase
Branch Operations Lead - LBJ & Abrams - Dallas, TX
Dallas, TX · Full-time · Posted Oct 22, 2026
- Experience
- 1+ years of retail banking experience.
- Education
- High school degree, GED, or foreign equivalent.
About the job
Leads day-to-day branch operations and client service, ensuring accurate transactions, compliance, and a welcoming banking experience.
What you'll do
- Manage branch operations, including cash vault and ATM devices, and resolve client issues.
- Support loss control, compliance, audits, and communication of policies and procedures to the branch team.
- Assist clients with transactions, manage lobby flow, build relationships, and introduce self-service options.
What they ask for
- Adhere to banking policies, procedures, and regulatory requirements while maintaining accuracy and organization.
- Demonstrate leadership, operational proficiency, and collaborative teamwork.
- Have strong client-engagement and team-education skills.
- Be able to work branch hours, including weekends and evenings, and travel as required for in-person training and meetings.
Nice to have
- 6+ months of Associate Banker (Teller) experience.
- College degree or military equivalent.
Model-written summary · the original posting is authoritative