JPMorgan Chase
Branch Operations Lead - Lockwood Ridge - Sarasota, FL
Sarasota, FL · Full-time · Posted Oct 18, 2026
- Experience
- 1+ years of retail banking experience; preferred: 6+ months of Associate Banker (Teller) experience.
- Education
- High school degree, GED, or foreign equivalent; preferred: college degree or military equivalent.
About the job
Leads daily branch operations, supports clients with transactions and self-service banking, and helps ensure compliance, loss control, and audit standards.
What you'll do
- Manage branch operations, including cash devices, client issues, and transaction accuracy.
- Support client service by managing lobby flow, scheduling meetings, and introducing clients to self-service options and branch specialists.
- Partner with the Branch Manager to maintain compliance, loss control, audit standards, and team awareness of policies and procedures.
What they ask for
- Adhere to banking policies, procedures, and regulatory requirements; demonstrate attention to detail, organization, and operational proficiency.
- Have leadership and communication skills, and be able to educate the branch team and build client relationships.
- Have 1+ years of retail banking experience.
- Have a high school degree, GED, or foreign equivalent; be able to work branch hours, including weekends and evenings, and travel as required for in-person training and meetings.
Nice to have
- 6+ months of Associate Banker (Teller) experience.
- College degree or military equivalent.
Model-written summary · the original posting is authoritative