JPMorgan Chase
Branch Operations Lead - Monticello, NY
Monticello, NY · Full-time · Posted Sep 29, 2026
- Experience
- 1+ years of retail banking experience; preferred: 6+ months of Associate Banker (Teller) experience.
- Education
- High school degree, GED, or foreign equivalent; preferred: college degree or military equivalent.
About the job
Leads branch operations and supports clients with banking transactions, service, and self-service options while helping maintain compliance, loss control, and audit standards.
What you'll do
- Manage branch operations, including cash devices, and resolve client issues in accordance with bank policies.
- Support client experiences by assisting with transactions, managing lobby flow, scheduling meetings, and introducing self-service options.
- Work with the Branch Manager to maintain compliance, loss control, and audit standards and keep the branch team informed.
What they ask for
- 1+ years of retail banking experience.
- High school degree, GED, or foreign equivalent.
- Ability to work branch hours, including weekends and evenings.
- Complete the Branch Operations Lead Training Program before placement and travel as required for in-person training and meetings.
Nice to have
- 6+ months of Associate Banker (Teller) experience.
- College degree or military equivalent.
Pay
USD $25.87-$31.73 base salary
Model-written summary · the original posting is authoritative