JPMorgan Chase
Branch Operations Lead - North San Jose Market - San Jose, CA
San Jose, CA · Full-time · Posted Oct 29, 2026
- Experience
- 1+ years of retail banking experience; preferred: 6+ months of Associate Banker (Teller) experience.
- Education
- High school degree, GED, or foreign equivalent; preferred: college degree or military equivalent.
About the job
Leads daily branch operations and client service, overseeing transactions, cash devices, compliance, loss control, and audits while supporting the Branch Manager and branch team.
What you'll do
- Assist clients with transactions, lobby flow, appointments, and self-service banking options.
- Manage cash devices and resolve client issues while following bank policies and procedures.
- Support the Branch Manager with operational reviews, team updates, compliance, loss control, and audits.
What they ask for
- 1+ years of retail banking experience.
- High school degree, GED, or foreign equivalent.
- Ability to work branch hours, including weekends and evenings.
- Complete the Branch Operations Lead Training Program before placement and travel as required for in-person training and meetings.
Nice to have
- 6+ months of Associate Banker (Teller) experience.
- College degree or military equivalent.
Pay
$28.75-$35.05 USD base salary
Tools
cash vault, ATM
Model-written summary · the original posting is authoritative