JPMorgan Chase
Branch Operations Lead - North Tarrant Market - Fort Worth, TX.
Fort Worth, TX · Full-time · Posted Oct 21, 2026
- Experience
- 1+ years of retail banking experience; preferred: 6+ months of Associate Banker (Teller) experience.
- Education
- High school degree, GED, or foreign equivalent.
About the job
Leads day-to-day branch operations and client service, ensuring accurate transactions and compliance while supporting the Branch Manager and educating clients about self-service banking.
What you'll do
- Manage branch operations, including cash devices, lobby flow, client transactions, and issue resolution.
- Support loss control, compliance, audits, and team communication about policies and procedures.
- Build client relationships and explain self-service options and referrals to specialized financial support.
What they ask for
- 1+ years of retail banking experience.
- High school degree, GED, or foreign equivalent.
- Ability to work branch hours, including weekends and evenings.
- Complete the Branch Operations Lead Training Program and travel as required for in-person training and meetings.
Nice to have
- 6+ months of Associate Banker (Teller) experience.
- College degree or military equivalent.
Model-written summary · the original posting is authoritative