JPMorgan Chase
Branch Operations Lead - Northern Utah
Layton, UT · Full-time · Posted Oct 13, 2026
- Experience
- 1+ years of retail banking experience; preferred: 6+ months of Associate Banker (Teller) experience.
- Education
- High school degree, GED, or foreign equivalent; preferred: college degree or military equivalent.
About the job
Leads branch operations and client service, ensuring accurate transactions, effective controls, and compliance with bank policies and regulatory requirements.
What you'll do
- Manage branch operations, including cash devices, loss control, compliance, and audits.
- Assist clients with transactions, lobby flow, and issue resolution; introduce self-service options and refer clients to specialists.
- Work with the Branch Manager to inform and educate the branch team on policies and procedures.
What they ask for
- 1+ years of retail banking experience.
- High school degree, GED, or foreign equivalent.
- Ability to work branch hours, including weekends and evenings.
- Ability to travel as required for in-person training and meetings.
Nice to have
- 6+ months of Associate Banker (Teller) experience.
- College degree or military equivalent.
Model-written summary · the original posting is authoritative