JPMorgan Chase
Branch Operations Lead - Ocean View (New Build) - Ocean View, DE
Ocean View, DE · Full-time · Posted Oct 20, 2026
- Experience
- 1+ years of retail banking experience; preferred: 6+ months of Associate Banker (Teller) experience.
- Education
- High school degree, GED, or foreign equivalent; preferred: college degree or military equivalent.
About the job
Leads daily branch operations and client service, ensuring accurate transactions, sound controls, and compliance while helping clients use self-service banking options.
What you'll do
- Assist clients with transactions, manage lobby flow, schedule meetings, and build trusted relationships.
- Manage cash devices and resolve client issues while following bank policies and procedures.
- Support the Branch Manager with loss control, compliance, audits, and keeping the branch team informed.
What they ask for
- 1+ years of retail banking experience.
- High school degree, GED, or foreign equivalent.
- Ability to work branch hours, including weekends and evenings.
- Complete the Branch Operations Lead Training Program and travel as required for in-person training and meetings.
Nice to have
- 6+ months of Associate Banker (Teller) experience.
- College degree or military equivalent.
Model-written summary · the original posting is authoritative